Contact Us

Chat is the fastest way to reach out with comments or questions.

For immediate help on common issues like returns and orders status, first look through the topics to the left.

Looking for something specific at a store nearby? Use the store locator.

Start a chat using the icon in the bottom right corner of the page. Regular chat hours are daily, 7 am – 1am ET.

We're available to take your call 7am – 1am ET, 7 days a week:
844-GFS-ONLI (844-437-6654).

For customers with hearing impairments:
Please dial 711 for relay service.

Gap Factory Canada Customer Service
9500 McLaughlin Road North
Brampton, Ontario L6X 0B8 Canada